As a homecare service, we are always looking for ways to improve the quality of care we provide, and working with First Call Training Solutions has been a game-changer for us. Their training programmes are tailored to meet the specific needs of our staff, ensuring they are equipped with the right skills and knowledge to offer exceptional care to our clients. The trainers are highly experienced and provide clear, practical instruction that resonates with our team. From managing complex care needs to providing emotional support, our staff are now more confident and capable in their roles. We’ve seen an increase in both staff morale and client satisfaction since we began using FCTS services. The personalised approach and consistent support have made them an essential partner in our ongoing commitment to high-quality care. We wouldn’t hesitate to recommend them to other care providers.

At Prosperity Care Services we recognise the importance of continuous professional development to provide the best care for our clients. That’s why we turned to First Call, and it’s been one of the best decisions we’ve made. The training is both comprehensive and practical, ensuring our team not only understands the theory but can apply it in real-world situations. The courses have been incredibly relevant to our staff, covering everything from safe medication management to dementia care, and the feedback from our carers has been overwhelmingly positive. They feel more confident and well-prepared to handle the challenges they face each day. Thanks to the team], we’ve seen improved performance, better client outcomes, and a more cohesive team. We highly recommend their services to any care provider looking to enhance the skills and knowledge of their workforce.